Privacy Policy
Last updated: January 2026
This Privacy Policy explains how Mizo ("we", "us", or "our") collects, uses and protects personal data when you use our website and application.
We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Australian Privacy Act.
Who We Are
Mizo is an AI-powered marketing agent that helps users create, schedule, publish and analyze social media content.
If you have any questions about this policy or your personal data, contact us at:
Email: support@mizo-ai.com
What Data We Collect
We may collect the following types of personal data:
- Account information (name, email address, password)
- Company information (company name, website URL, company size, industry)
- Contact information (email address and phone number, if provided)
- Connected social media account information
- Usage data (features used, interactions, performance data)
- Technical data (IP address, browser type, device information)
How We Use Your Data
We use your personal data to:
- Provide and operate the Mizo service
- Generate brand guidelines and social media content
- Schedule and publish social media posts
- Improve product performance and features
- Communicate with you about your account or support requests
- Comply with legal obligations
Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process personal data under one or more of the following legal bases:
- Performance of a contract (to provide the service)
- Legitimate interests (to improve and secure the service)
- Consent (where required, such as for cookies)
- Legal obligations
Data Storage and Transfers
- Your data may be stored and processed using cloud service providers. Data may be transferred outside your country of residence, including to countries outside the EU or Australia.
- Where required, we apply appropriate safeguards to protect your personal data.
Data Retention
- We retain personal data only for as long as necessary to provide the service or comply with legal requirements.
- You may request deletion of your data at any time.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Security
- We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse.
Third-Party Services
- Mizo may use third-party service providers for hosting, analytics, email delivery and AI processing. These providers process data only as necessary to provide their services.
Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.