Terms & Conditions

Last updated: March 2026

These Terms and Conditions ("Terms") govern your access to and use of the Mizo website and application ("Mizo", "we", "us", or "our"). By creating an account or using the service, you agree to these Terms.

About Mizo

Mizo is an AI-powered marketing agent that helps users create, schedule, publish and analyze social media content.

Eligibility and Accounts

• You must be at least 18 years old to use Mizo.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You agree to provide accurate and up-to-date information when creating an account.
• We reserve the right to suspend or terminate accounts that violate these Terms or create risk or legal exposure for the platform.

Use of the Service

You agree to use Mizo only for lawful purposes. You must not:

• Violate any applicable laws or regulations.
• Attempt to interfere with the security or integrity of the platform.
• Attempt to access accounts or systems without authorization.
• Use the platform to generate harmful, misleading, or illegal content.

We reserve the right to suspend or terminate accounts that violate these Terms.

Free Trial

• Mizo may offer a free trial of certain plans for a limited period (for example, 14 days).
• No credit card may be required during the trial period.
• At the end of the trial, users may choose to upgrade to a paid plan, downgrade or discontinue use of the service.

Subscriptions and Payments

• Paid plans are billed on a monthly basis unless stated otherwise.
• Users may cancel their subscription at any time.
• Fees are non-refundable except where required by applicable law.
• Mizo may update pricing or subscription plans from time to time. Any pricing changes will apply to future billing cycles.

AI-Generated Content

• Content generated by Mizo is produced using artificial intelligence and automation technologies.
• AI-generated content is provided for assistance purposes only and must be reviewed by the user before publication.
• Users are responsible for reviewing, editing and approving all content before publishing.
• AI-generated content may contain inaccuracies, incomplete information or unintended results
• Mizo does not guarantee the accuracy, originality, or effectiveness of AI-generated content.

AI Content and Copyright

• AI-generated content may sometimes resemble or be similar to existing content created by third parties.
• Mizo does not guarantee that AI-generated content will be unique or free from potential copyright claims.
• Users are responsible for reviewing AI-generated content and ensuring that it does not infringe on intellectual property rights before publishing or distributing it.

User Content Responsibility

Users are solely responsible for any content they create, upload, generate, schedule or publish using Mizo.This includes, but is not limited to:

• social media posts
• Captions, text and hashtags
• Images, videos or graphics
• Links or external content
• AI-generated content produced through the platform

Users must ensure that all content complies with:

• Applicable laws and regulations
• Intellectual property and copyright laws
• Advertising and marketing regulations
• The policies and terms of third-party platforms

Third-Party Platforms

Mizo may integrate with third-party platforms such as social media networks.These services are operated by independent third parties and are not controlled by Mizo.We are not responsible for:

• Changes to third-party APIs or services
• Content moderation decisions made by those platforms
• Account suspensions or restrictions imposed by third parties

Your use of those platforms is subject to their own terms and policies.

Beta and Experimental Features

• From time to time, Mizo may release features that are labeled as beta, experimental or early access.
• These features are provided for testing and feedback purposes and may contain bugs or errors.
• Beta features may be modified or discontinued at any time without notice.

Service Availability

We aim to provide reliable access to the service, but we do not guarantee that the platform will always be uninterrupted, secure, or error-free.Maintenance, technical issues or third-party disruptions may occasionally affect service availability.

Service Suspension

We reserve the right to suspend or restrict access to the service if we reasonably believe that a user:

• violates these Terms
• abuses the platform or system resources
• attempts to exploit or reverse engineer the system
• creates legal or operational risk for the platform

No Warranty

• Mizo is provided on an "as is" and "as available" basis.
• We do not guarantee that the service will always function without interruptions, errors or delays.
• To the maximum extent permitted by law, we disclaim all warranties, express or implied.

Indemnification

You agree to indemnify and hold Mizo harmless from any claims, damages, liabilities or expenses arising from:

• Your use of the service
• Content you create or publish through the platform
• Violation of these Terms or applicable laws

Limitation of Liability

To the maximum extent permitted by law, Mizo shall not be liable for any indirect, incidental or consequential damages arising from your use of the service.

Privacy

Your use of Mizo is also governed by our Privacy Policy, which explains how we collect and use personal data.

Governing Law

These Terms are governed by the laws of the country in which Mizo is registered, without regard to conflict of law principles.

Contact

If you have questions about these Terms, contact us at:

Email: support@mizo-ai.com

By using Mizo, you acknowledge that you have read and understood these Terms and agree to be bound by them.